1. What does offer?
Our website provides a wide range of products including Home, Kitchen, Health & Beauty.

2. What makes special? 
Our wide range of services not offered by any other website makes us special.

  • We offer Quality
  • We offer the Best Prices in the market
  • We offer Special Deals
  • We offer Refunds and Exchange (Terms & conditions apply)
  • We offer the Most Secure Payment Method (Cash on delivery)

3. What are operating hours? 
Our operating hours are from Monday to Friday from 9:30 am until 4:30 pm & Saturday from 9:30 am until 1:00 pm.


4. How do I shop on 
Very Simple! Kindly visit our page How it works? for more information. 


5. Can I pick items purchased from
We currently ship the products from our warehouse and will soon be operating from our new premises.
6. What if I forgot to confirm the order what would happen?
Your order will be saved for 48 hours and after that you will need to place a new order.
7. What if I want to refund or exchange an item purchased from and the grace period passed?
Unfortunately, we allow a certain grace period as per our policy to refund or exchange items. 

8. What if I purchased a damaged/defected item from
You can refund or exchange damaged/defected items as long as the grace period is still valid.

9. What are the delivery charges in Lebanon?
Our standard delivery fee across Lebanon is 3$.

10. Do you offer warranty on any products purchased through
Unless stated, we do not offer any kind of warranties on any items purchased on

11. Can I order by phone?
Yes, you can order by calling us on 81 35 81 81.

12. Can I order by WhatsApp?
Yes, you can order by WhatsApp chat on 81 35 81 81.

13. Is my privacy and personal information secure on your site? 
Shopping on our site is safe and secure. Your Privacy and the Security of Your Personal Information is Very Important to us. values its’ customers and visitors to our Websites and respects your concerns about the privacy of your personal information and data security. Our Privacy and Security Policy is intended to protect your privacy and provide you with a safe and secure experience in fashion, style and shopping. This Privacy Policy applies to our Websites hosted in Lebanon, This Privacy Policy protects consumers providing information through our Websites and is not designed to protect business information.

14. Can I modify or cancel my order?
You can cancel or modify your order within the 48 hours of your confirmation or you need to place a new order.

15. Do I need to register before placing an order?
Yes, you need to register before you place an order. Our registration process is fast, free, and will save you time for future purchases.

16. How do I change my account information?
As soon as you log on to your account with your email address and password, it will direct you to your account overview to update/edit your account information. 

17. Which international countries do you ship to?
We ship worldwide. For International shipping, please contact Please note that additional delivery charges will apply.